Frequently Asked
Questions

Our menus come to life with fresh, wholesome ingredients and handmade love and home-based cooking philosophy to achieve ‘super-yum’ status.

The Wellbeing Food Company maintains a vigilant quality assurance, environmental, workplace health and safety and food safety policy. We’re committed to  implementing and maintaining management systems across all sites for quality assurance, environmental, work health and safety and food safety standards AS/NZS ISO 9001, AS/NZS ISO 14001. AS/NZS4801 and AS ISO 22000-(HACCP Based Food Safety System). Our suppliers are HACCP approved and we have a documented supplier approval procedure in place.

The Wellbeing Food Company provides a rotating  4 week menu for standard meals with good variety for children with Special Diets. Our menus are designed is in consultation with dietitians and inspired by a range of chefs. Menus vary with the season and we inform you of menu changes ahead of implementation throughout the year.

At The Wellbeing Food Company, we cater for allergies, intolerances and culturally-sensitive dietary needs.

The Wellbeing Food Company removes the need for complicated and time-consuming meal planning and preparation. Meals are consistent and available, without worrying about in-house chef absences. Processes are simple, fast and safe , so your team is freed up to focus on caring … and making mealtimes fun! Of course, any new process takes adjustment. That’s why we offer a structured ‘onboarding’ process to make the changeover as smooth and simple as possible. Orders are placed via an easy online ordering system.

The Wellbeing Food Company welcomes feedback from Centre staff as we continuously work to refine our menus and meals to ensure we are providing easy efficiencies for you, with nutritious and tasty meals that children enjoy! This can be completed through the online ordering portal.

A variety of foods should and can be offered, in line with the ECS Menu Planning Guidelines for Long Day Care.

From 6 months onwards a variety of coarsely chopped – mashed, progressing to lumpy and finely chopped fruit can be offered. Steamed fruit is not necessary.

By 12 months, a variety of finger foods from our regular menu in child sizes can be offered. Supervision of eating is pertinent to ensure child size portions are served appropriate to age and ability.

“Healthy Eating Advisory Service, 2020”

Our menus offer food from all around the world, which is an integral part of helping children expand their taste palate and appreciate the fantastic foods from other countries. The children will enjoy a variety of foods from Italy, India, Mexico, Asia, Germany and many more.

Approximately 75-80% of supermarket products contain a precautionary statement such as ‘May Contain’. Currently, these statements are voluntary, and therefore some manufacturers may choose not to include them. Manufacturers may add these precautionary statements to food labels of products produced on shared equipment or where there is the risk of cross-contamination in the handling or storage of ingredients. The wording of this statement makes it very difficult to determine risk level, and a product that does not include the statement may be no safer than a product that does. The risk of significant allergic reaction through contamination is extremely low. Many families choose to ignore ‘may contain’ statements as the only safe alternative is to exclude all commercial food products from the diet. Parents with children that have severe allergies should have been informed by their treating paediatric immunologist or allergist whether their child is fine to include products that have a ‘May Contain’ statement.

Our menu ensures each meal day provides more than 50% of a child’s daily fibre requirements (NRV’s) and more than half of their daily serves of fruit and vegetables.

Meals and menus are developed in accordance with nutritional guidelines such as that of the Dietitians Association of Australia and the Eat for Health document released by the federal Government

Our unique technology automatically analyses over 100 allergen ingredients against individual dietary needs.

The algorithms do complex analysis: generating meal plans that maximise health benefits and taste value while automatically excluding allergens and restricted foods.

It generates tailored menu options with safe (and scrummy) alternatives in seconds.

The combination of complex allergens and corresponding dietary needs in our centres grows each day.

We have recently completed a major upgrade to our Meals Logic Database (MLD). Our bespoke ingredient elimination algorithm runs 24/7, every 15 minutes, verifying allergen issues with any child entered into our system. As part of our inclusive approach, we also ensure our special diet meals are as close to the main meal as possible so children with special dietary needs don’t feel left out.

Each meal is delivered in an individually sealed package with the child’s name and room, the day and the allergens listed on the label to reduce any chance of cross-contamination and maximise safety.

All serving sizes are age appropriate and are in accordance with the ‘Eat for Health’ required food serving sizes for Australian children.

We’re also committed to continuous nutritional analysis and modifying serving sizes for different age groups as required.